One of only two US-based filter companies, Breakthrough Photography designs, manufacturers, and sells the “world’s sharpest and most color neutral ND, UV, and CPL.” The filter research and manufacturing company is based in San Francisco, California, USA and offers products ranging from ND Filters (X2 ND and X4 ND), CPL Filters (X4 Dark CPL and X4 CPL), UV Filters (X4 UV and X2 UV), Accessories (PL Body Cap, Hard Case, Step-up Rings, etc.), and more.
If you wish to use one of the products from Breakthrough Photography, you need to place an order on the designated website. After receiving Breakthrough Filters, you will have to complete the warranty activation process at www.breakthroughphotography/activate. Before accessing the activation link, you should be ready with the product details such as Serial Number, Product Name, and where you purchased the product.
How to Activate Breakthrough Photography Filters at www.breakthroughphotography/activate
Products like X1 UV, X1 CPL, X4 Step-up, X2 ND, X2 CPL, X2 UV, X4 UV, X4 ND, and X4 CPL keep intriguing photographers of all types – budding as well as experts. Since photography involves some sort of outdoor exposure (extreme exposure if you are a nature or wildlife photographer), it is wise to enroll in its warranty activation program. This can be done online.
Here’s how you can activate your product at www.breakthroughphotography/activate.
- On your computer, you need to go to the Breakthrough Photography website or navigate to breakthroughphotography/activate.
- Stick to the on-screen prompts and enter details like your
- First Name
- Select Product (X4 ND, X4 CPL, X1 CPL, X100 Holder, Arca Plate, X150 Holder, Step-Up Ring, X1 UV, X2 UV, X2 IR, X2 CPL, X2 ND, Night Sky, Dark CPL, X4 UV, and X4 GND)
- Serial Number (laser engraved on filter)
- Enter the name “where did you purchase the product from” (Direct, Amazon, CameraCal UK, Breakthrough Filters UK, eBay, Retailer, Adorama, BH Photo, and Other)
- After you have provided all the correct information, click the “Activate” button.
You should see an “Activation Successful” message on the screen.
How to Contact Breakthrough Photography Customer Support?
Whether you wish to speak to a customer care representative to know about a product or want technical assistance with your purchased filter, Breakthrough Photography allows you to get in touch with its industry-trained professionals via a phone number or email support.
- Phone Number: To speak to experts at Breakthrough Photography, just dial the customer care number. It is 877-762-8427. Make sure you dial the number during working hours. The staff would verify the details first before providing the right solution.
- Email Support: If you are looking for support through email, consider sending across an email at [email protected] Mention your name, the product name, where you purchased it, serial number, etc. along with a proper description of the issue. Elaborate on the issue so that the experts face no issue in understanding your problem.
Can I return the product if I break it by mistake?
If the product is damaged due to external force, the company wouldn’t return it at any cost.
What if I purchase a product and want to return it for any reason? Can I do that?
As per the Company policy, you would be able to return the product (if it is not damaged) and get a 100% refund.
What are the payment methods that Breakthrough Photography supports?
You cannot pay over the phone. However, you can use PayPal, Credit Card, and Apple Pay to make the payment.